News!! Google's Assistance Forums

This article introduces Google's Help Forums: these are the primary means of getting back upwards for non-paid products. The forum for Blogger is especially strong.

Update:

Google introduced a novel Product Help Forum inwards mid-March 2012.   Read to a greater extent than close this...

The former aid forums are still available read-only.

The novel help-group tin shipping away live reached from Blogger.com:  choose aid from the gear-wheel card at the overstep correct of the screen.

The next cloth is kept for historical purposes only:   it is no longer current.






How are Google's Help tools organised? 



For each "product" (Blogger, AdSense, Custom-Search, Maps, etc etc) Google has every bit ready of Help Articles, in addition to a Help Forum.


Generally the link to these is at the overstep correct mitt corner of the screen.


The Help forum's are especially useful if you've searched for the solution to something in addition to cannot abide by it, or if y'all desire only about tips close how to approach something.

Help forum features:


Each product's Help Forum includes:

• A left mitt column, where y'all tin shipping away switch betwixt the forum in addition to articles, in addition to where y'all tin shipping away Post a Question
• A middle column which shows the Discussion Categories, or the most recent questions if you've chosen a category.
• The correct mitt column highlights only about of the most pop discussions.

When y'all initially browse through the questions inwards the Forum, you'll notice that many of them are written amongst bad spelling and/or grammar, or seem to live bespeak incredibly basic questions.   But don't live discouraged:  many Google users bring English linguistic communication every bit a minute (third, etc) language, in addition to many exercise a lot of texting (moderate amounts of txt-spk are allowed inwards these forums, dissimilar many others).  And only about are very, really novel to blogging in addition to don't seem to bring read the aid files yet.


And at that spot are only about really helpful people, who at times give absolutely bright answers - for example, this one close how to larn your weblog noticed past times search-engines.




Hints for using the help-forums


Help-forums solely live on long term if people give skillful answers every bit good every bit inquire questions.   Every fourth dimension y'all inquire a question, browse through in addition to find 2-3 not-yet-answered questions that y'all know the reply to, in addition to postal service reply them.   Doing this:

• creates skillful karma,
• gets your postal service count up, and
• frees upwards the to a greater extent than experienced people to reply other, harder, questions (like yours!)

Always include your blog's URL (www.YOUR-BLOG-NAME.blogspot.com) in addition to your place (ie the metropolis in addition to province y'all are in) amongst your question: it makes answering questions much easier.


Be every bit specific every bit y'all can:   nation what y'all were doing when an fault message appeared, in addition to what you're wanting to achieve.

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Related Articles:



Blogger in addition to other Google products

Blogger in addition to non-Google products

Understanding Google accounts

Setting upwards AdSense on your blog

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